Chatbots: Usability at a glance

 Handsets: Usability at a glance (hephail.blogspot.com) (in 2005, before iPhones) brings back memories, of a simple time, when we were just getting used to the internet, to a place where we could find people we could connect with.

Today, it's more about bots we can connect with, who understand us and are able to do what we ask them to do.

It's the same thing.

Just a fancy word: Prompt Engineering.

Are you able to get a machine to understand what you want and to do it seamlessly.

For me it was about understanding the software or the person or the hardware and its' capability in giving you what you want.

The simplest comparison is that Google can understand spelling mistakes and a chatbot can not.

Why? Because a chatbot is made for simple conversations where the user is expected to be able to easily converse with a high level of clarity and intelligence, simply because that's how the bot is designed to be.

So a chatbot is essentially a great assistant, only if you are very clear on what you want to get done.

If you think a chatbot is a professor, you would be wrong, it is just an actor, fed relevant information to enable the conversation.

So the same way there is a learning curve for a boss to understand his assistant, there is a learning curve to understanding a chatbot like ChatGPT/Poe.

As an Indian, I think it is great, because it is great at communication, while we are great at delivery.

So if you want to focus on executing and need an assistant for communication, to create all the right documentation, chatbots are the way to go.