Tuesday, July 10, 2007

Synergise

If you synergise the mobile, the mobile internet becomes more enjoyable.

Details

The mobile today, is a smorgasbord of applications. But, the functions aren't served. It is like putting 1 lemon size tamarind, 2 tblsp ginger paste, 1 tblsp malt vinegar, 2 pomfret fish, 1/2 cup coconut scraped, 6 red chillies whole, 2 tblsp oil, 2 green chillies,
2 tblsp coriander seeds, 1 small tomato, 2 tsp garlic paste, 2 tsp cumin seeds, 1 small onion
on a table, and saying that you made a Goan Fish Curry. Therefore, the interest is to reduce applications to functions which own their respective content, the way a media player owns up to all supported media formats, into what can be called, a synergised mobile.

Use-case 1: Present-Bob contacting Tom

Bob trys to find information about Tom, who is an eminent scientist in hacking, Bob's favourite subject.

  • Bob searchs information using the phone browser. Bob reaches Tom's website, which is displayed in the mobile version. This version doesn't show Tom's contact details, so Bob switches to the PC version of Tom's page. Here he finds Tom's contact page.
  • Bob finds the address of Tom's office, but needs to write it down using a pen and paper, because the browser can't copy text.
  • Bob then trys to send an email to Tom, asking him if he would be interested in meeting up. But, the email client does not store the email address in Bob's address book, so Bob writes the email address down, using a pen and paper.
  • Bob then manually creates a new contact in his address book, for Tom, where he stores the contact details which he found in Tom's contact page.
  • Tom sends Bob an email, confirming his willingness to meet up. He provides a time and a place where they can meet. But, this information cannot be copied by the email client, to the appointments application. So, Bob writes this information down, using a pen and paper.
  • Bob then manually creates an appointment using the information from the mail. But, this information can't be added to Tom's contact details. So, while moving towards the rendevous point, Bob has to constantly shift between the appointments application and the address book, for the appointment details and Tom's contact details, respectively.
  • Bob meets Tom. They have a good chat over drinks, and later on, they exchange contact details, electronically. But, Bob realises that the phone has added this information as a separate contact named Tom. So Bob, writes this information down on pen and paper.
  • Bob then manually adds the contact information from Tom, to the contact information which he had previously gathered from Tom's contact page.
  • Bob is now connected with Tom.

But the experience with the mobile, was far from pleasant!

Use-case 1: Synergised Future-Bob contacting Tom

Bob tries to find information about Tom, who is an eminent scientist in hacking, Bob's favourite subject.

  • Bob enters Tom’s name in a search box on the browser. The browser returns a message

“Tom is not currently in your address book. Would you like to:

1. Add information for Tom

2. Search for information on Tom”

Bob chooses the second option. The browser opens Tom’s contact page.

  • Bob scrolls down to the address provided. Upon clicking, the message

“Add address for Tom?”

appears. Bob clicks Yes, and the address is added as a New entry in the address book, with the heading “Tom”.

  • Bob then sends an email to Tom, asking him if he would be interested in meeting up. The email client then asks Bob

“Add email address for Tom?”

Bob clicks Yes, and the email address is added to the entry created for Tom, which currently has his address.

  • After the email is sent, Bob returns to his browser.
  • Bob then similarly, adds the other information from Tom’s contact page, to Tom’s contact entry, in Bob’s address book.
  • Tom sends Bob an email, confirming his willingness to meet up. He provides a time and a place where they can meet. The email client then asks Bob

“Add appointment for Tom?”

Bob clicks Yes, and the appointment is added to the entry created for Tom.

  • But, this information can't be added to Tom's contact details. So, while moving towards the rendevous point, Bob has all the information he needs, on Tom’s contact entry in Bob’s address book.
  • Bob meets Tom. They have a good chat over drinks, and later on, they exchange contact details, electronically. The address book then asks Bob

“Tom is already currently in your address book. Would you like to:

    1. Add information for Tom
    2. Create a new entry"

Bob chooses the first option. The new details provided are added to the existing entry.

  • Bob is now connected with Tom

This experience is, a lot less arduous for Bob, and doesn’t require a high technical awareness on Bob’s part.

Use-case 2: Present -Jill wants to use the camera on her phone

Jill goes to the park, and sees a flower which she would like to photograph.

  • Jill pulls out her phone, and opens the menu. There are a lot of icons on the menu, but nothing which looks like a camera icon.
  • Jill opens the Gallery application.
  • Jill goes to Images and Video.
  • Jill goes to Options.
  • Then Jill goes to Camera.
  • JIll then gets a message that says
“Camera is on Standby, open lens cover”

  • Jill opens the lens cover and takes the photo.

But, this experience involved a total of five steps, which makes the experience for Jill a little confusing, and might be a reason for Jill wanting to carry a separate camera.

Use-case 2: Synergised future -Jill wants to use the camera on her phone

Jill goes to the park, and sees a flower which she would like to photograph.

  • Jill opens the browser
  • Jill types “camera”
  • The browser returns:
“There is a camera application on your phone. Would you like to activate it?”
  • Jill clicks Yes. Then the camera application says
“Camera is on Standby, open lens cover”
  • Jill opens the lens cover and takes the photo.
  • Then, when Jill is closing the camera application, the application says
“Would you like to put your pictures on your website or blog?”
  • Jill clicks Yes. The application then says
“Please provide an email address for uploading your pictures”
  • Jill then enters the email address for her photoblog.
  • The application then uploads the picture(s) taken, via email. The application then says
“Pictures successfully uploaded!”

  • After this, the application says
“Would you like a shortcut to your camera, on your main screen?”

Jill clicks Yes. The shortcut now appears on the main screen.

· Jill then uses the camera, through the shortcut, henceforth.

This experience, makes application discovery a lot easier for Jill. She is therefore, more likely to use the camera on the phone, for many more photo-opportunities. Her pictures are also simultaneously uploaded, enabling easy storage and display.

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